1. Purpose
To provide work instructions which adequately define the processes that are undertaken by import department.To develop department to become more efficient in achieving desired business results and to provide the technical professionals and their staffs with the knowledge and skills to utilize more advanced techniques and broader concept.These work instructions are limited in details due to the continual modifications and different geographical areas, which is a feature of this type of airfreight industry.As a result, it is necessary for all staff to seek further advice from a manager or his superior if they are unsure about the detail requirements of any process.
This procedure intends to be used in UFHKG, UFTPE, UFKHH, UFXIU, CEBJS, CESHA, UFTYO, UFOSA, UFFUK, UFSEL, UFSIN, UFMNL, UFCEB, UFKUL, UFPEN, UFBKK, & P.T. UFJKT. The below procedure is a generalization of inbound shipment for the above seventeen cities.Appendix is given at the back to highlight the differences.You will find useful information on how each city handles the inbound shipment in her unique way.
2. Shipping labels for IAD service
This is to be done by export side in origin
Carton Label –There are two types of carton labels. A bigger one is 112mm x 90 mm. A
Smaller one is 70mm x 57mm.
Please adhere one for two opposite sides. Please see the below diagram
And total for two labels per canton.
Please stick on any eye-catching area as long as it will not block any other
Labels on same surface.
X
Carton
X
House Airway Bill Label- A small hawb sticker 55mm x 20mm has to be adhered on
consignee’s hawb (original copy 2).
Please adhere it next to U-Freight logo and put a “check” mark” on
appropriate service code:
(D2D: Door-To-Door, A2D: Airport-To-Door, D2A: Door-To-
Airport, A2A: Airport-To-Airport)
X
Please also adhere one on Shipper’s Letter of Instructions (SLI) on
the same position as for hawb discussed above. Please mark for
appropriate service code as well.
3.Pre-Alert Information
Pre-alert information in general will be expected to receive by all means at least one day ahead the actual arrival of shipment.
It will come from different sources and you need to know how to trigger them in order to have well preparation before shipment’s arrival.The pre-alert from origin in general consists of master air waybill, house air waybill, manifest and commercial invoices:
Facsimile copies --- Origin station will fax you a copy of master/direct airway bill, house airway bill, cargo manifest, commercial invoice, packing list if applicable.
Auto. Cargo Manifest --- You can require ICIL or local system support to set up this feature so that your fax machine can receive a copy of cargo manifest whenever origin station closes an outbound consolidation and going to be delivered to your station.
Pre-alert Automatic Data Message (ADM) --- You may ask origin station to set up an ADM so that you can get an alert email whenever they have closed their consolidation.
IFAX --- You may ask origin station (need scanner) to send you a copy of documentations in item 1 above by attachment with email. It fulfils our concept of paperless and high-tech process.
AFSA online system --- You can check with “Inbound Simplified AWB application” under PCAFSA to track if there is new shipment to be arrived. How?
i.
ii.Click on “select control” and enter the following parameters:
Status à E
Date range à 01/May/2001
iii.Click “OK” on the bottom
It should retrieve all inbound airway bills from online stations, which have been “outbound” closed from origin station since 01 May 2001
Consignee Advice --- Consignee may have pre-alert information directly from shippers. That will be a good source of pre-alert information. In fact, most clients are welcome to get the Pre-alert by fax copy of the HAWB or commercial invoice for easy reference since the importer sometimes does not have any pre-alert from their shipper overseas. While you contact with these customers, it is also a good chance to get their direct phone number, fax, traffic coordinator’s name, broker name, or offer delivery services and customs clearance to them if applicable.
4.Flight Arrival
You are now ready to open a physical file for all the documents you received on last step.Are you eager to know the expected arrival time so that you can plan for trucking, rate for inland trucking and transit time for I.T. shipment?There should be a lot of good ways to get valid information:
1.Contact the airline in advance by using toll-free number or local number to confirm the flight arrival date and time.
2.Access to whatever your local online system with airlines in order to obtain updated information.
3.Visit airline’s website to locate the information
4.Establish a good relationship with inbound carriers so that they can call you whenever shipment arrives.
5.Contact the transit stations/airports per the routing can also be considered if applicable and it helps to monitor the uplift as well.
You may now contact the consignee or final destination’s station and confirm to them the on-forwarding details and arrival of shipment.Though your consignee may already know the expected arrival time through ADM from origin, it is worthy to re-confirm to show your concern.Moreover, consignee may give you some additional information on how to handle this shipment like pre-clearance, trucking delivery.
Upon arrival, you should call the airline to confirm:
When the documents will be ready to pick up
Total Amount of terminal charges due and whom to pay for
When the storage charge starts to incur
How much of breakdown charge if you receive a pallet that will request break down
How much is the total transfer fee for over-lift cargo. For example, forklift, crate for load and unload etc.
5.Collect Documents and Shipment Release Form From Airlines
Courier service or local import staff acts as messenger is used to drop off “terminal check” to airlines, pick up original documents and obtain Shipment Release Form*. If preliminary visual checking is applicable (bonded-warehouse is usually restricted to allow in), please have the messenger to spot-check the external pallet condition or cargo condition for loose cargo at airlines terminal.
Once the documents are received back in your office, you may now process information in PCAFSA by closing the import file, issue the debit note and issue the cargo release.In fact, this can be done in advance of receiving the pouch from airline if the shipment is from online station. This will allow you to have everything ready for the consignee as soon as the messenger returns with the airlines pouch. This is especially important for pre-clearance shipment.Please pay attention to shipment consigns to a bank.SO NO SHIPMENT CAN BE RELEASED WITHOUT “BANK RELEASE”.Please refer to “Appendix” for requirement of “House Airway Bill consigned to bank” in each city.
Please check with appendix to find out how many hours elapsed before documents can be released to freight forwarder (UF), consignee or broker in each station.
*Some stations may call “Shipment Release Form” the other names.Please see appendix for detail
6.Cargo Clearances and Delivery
Please see the appendix for the differences between each office and city.
7.Customer Coordination
Customer coordination would in fact occur when you are in “Pre-alert” or the latest “Flight Arrival”.It is a continual process until shipment has arrived in destination with acceptable condition. A good inbound agent or customer services representative will promptly inform the confirmation of cargo arrival, date/time of cargo delivery and any irregularity to their customers (consignee or consignee’s broker).
If your station only handles “Document Turnover”, please have someone who represents consignee to sign, date and time when they come in to pick up all the documents.If any original Visas are involved, please ask them to acknowledge such receiving as well.If consignee has credit, you can release documents and give her the invoices simultaneously if applicable.Otherwise, you can mail to her later.On the other hand, if consignee has no credit, you will expect to get a check from her while picking up documents.Cautious is given here if consignee appoints her own broker.Please make sure to confirm their handling requirements.
If consignee appoints your office to carry out import clearance, please fax your consignee the “Power of Attorney” in advance for their signature. Please notify them your rate quotation for the clearance and delivery in advance for their acceptance.You also need to examine if any particular import license to be needed so that you can inform consignee.
8.Trucking Arrangement For Cargo Delivery
If you station only handles “Document Turnover”, consignee or consignee’s broker will take care of trucking after they pick up origin documents from your office. Contrarily, if your station handles the import clearance or “door to door” shipment, please coordinate with your broker to know roughly when you can pick up the shipments. Then, you can book the trucking in advance in order to save time.It is important to pay attention on following issues while arrange for trucking:
Trucking delivery order must be marked with the delivery date/time
Prior appointment must be made with customer receiving dock
Total piece/weight should be indicated clearly
To whom or which department your office should contact
Phone number and delivery address
Please make sure the trucking company has the following paperwork with him in order to pick up the cargo from you and to be delivered to consignee:
Hard copy of the original validated (stamped) entry from the broker
UF Cargo Release Form proving that cargo was released to our trucking company
Truck bill of lading with pick up and delivery instructions (especially important for delivery of cargo to consignees without credit)
The truck bill of lading must indicate the COD amount if applicable in which the driver must collect it from the consignee prior to unload the cargo.
An envelope with the debit note (if applicable) and house airway bill’s documentation etc. to be given to the consignee while unloading the cargo.
Some stations employ “bonded truck” so you may not need all the above forms or copies. Please check appendix for more detail.
Please also take a chance to examine the condition of cargo before delivery to consignee
If shipment is delivered directly from airline bonded-warehouse to consignee, please remind driver to check and report any damage
If shipment is stayed in your bonded warehouse before going out, please have your staff to check the condition.
Be sure to keep a copy of validated (stamped) entry in the import file for your record of custom’s clearance of the cargo.
Before delivery, it is wise to get a “Signed Clean Receipt from trucker /driver.Upon delivered, please get the “Signed Clean Receipt” from consignee side to prove everything was received properly.Any irregularity marked by the driver or receiving person from consignee must be notified to your office for further clarification and investigation.
Some sort of documents mentioned above may not available in your office.Please check with appendix to find out the detail.
9.Debit Note Processing
Debit note issue may occur when you are in step “ Collect documents and Shipment Release Form from airlines” above so that you can present to consignee or broker for payment when they pick up original documents. However, consignee has credit should also send invoice to them whenever your shipment can be officially closed in PCAFSA without delay. Regular charges like terminal and handling should know ahead and issuing debit note should not be hesitated. Cautious should be given if you have your broker to clear shipments on behalf of consignee. Please push your broker to give you an exact amount of charges so that you can bill to consignee without delay.In fact, it is forbidden to advance “DUTY” on behalf of our consignee since it usually involves a large amount.Please advise consignee to pay directly to Customs even the consignee may have a good credit history.It can prevent your station from additional financial exposure.Please consult your station manager, local accounting office for further advice.Finally, closing of inbound consolidation in PCAFSA has to be done in a reasonable manner.Sending out of debit note has to be done immediately after printing in order to expedite cash receipt.You may also advise consignee what the office hour of customs and their practices.
10.Schedule Collection
In order to move the bonded cargo/pallet from the airline to the UF bonded warehouse, you must prepare a “Delivery Ticket” and have the bonded trucking company validated/stamped it by Customs prior to pick up the cargo at the airlines.
Meanwhile, during the collection of cargoes, the Shipment Release Form is presented to air terminal on which details of its assigned location and customs clearance codes are printed.
You or your bonded warehouse’s trucker should collect the whole pre-pack pallet or loose consolidated shipment everyday and sort out by house airway bill.Please wait for goods to be cleared by Customs before you arrange for trucking, again, this is a good chance to visually examine the shipment before final release.
Please check with appendix to find out the differences in schedule collection at each station and city
11.Cargo Survey
A cargo survey is required if there is any suspected damaged done to the cargo with the agreement of consignee.A survey is carried out with the surveyor, representatives from our company, air terminal, carrier, customer and/ or any other concerned party.There is more than one chance for you to observe any damage to cargo
a.Airline/ carrier informs you voluntarily
Visual checking during document pick up if permissible or applicable
Visual checking by truck-driver if you are the one to arrange trucking
Visual checking by you when you collect the whole pre-pack or loose cargo from airlines if applicable
Your broker or consignee’s broker informs you.
Your consignee informs you
12.Actual Collection after Goods Are Cleared of Customs
When goods are cleared of customs, they must be collected from the Customs & Excise Department. It is usually done by an approved trucker.All delivery instructions will be supplied and correctly completed as mentioned on step “Trucking Arrangement for Cargo Delivery & Schedule Collection” above.Urgent delivery may also be confirmed verbally.Any special costs will be agreed with the consignee or their broker and to be included in the instructions.In general, you may involve in this process if you have “Door to door, Airport to door, Free house delivery and I.T” shipments.
Please check with appendix to find out the differences in each station and city
13.Cargo Storage
In general, please try to avoid payment for any storage charges to airlines if you can process inbound shipment immediately.Situation may be different and depends on location.Please make sure you know ahead of such condition and please inform your customer or broker.
Should any cleared cargo but somehow consignee or broker does not pick it up on time, please lock it in a security cargo for any vulnerable and valuable cargo storage.
Please check with appendix to see the condition of storage charge in each station and city
14.Proof of Delivery (POD) /Proof of Arrival (POA) to Overseas Stations
Overseas offices are informed on the actual time of flight arrivals or cargo delivery or any discrepancies in the consignments received.They may be notified through AFSA e-mail or a fax message of arrival details.Corresponding department will follow up with any cases in connection with the discrepancies until the whole issue is revolved.The arrival and delivery details can be triggered in PCAFSA the following ways. Let stick to follow schedule for all regular inbound shipment:
Actual Flight Info (tab 6 of inbound airway bill application in PCAFSA) à you should know by calling to airline or when you actual pick up the origin documents. Please input or update it in PCAFSA within 24 hours upon flight arrival if applicable.
Doc Pickup/ Del (tab 4) à the time when you pick up original documents from airlines. 24 hours*** upon flight arrival
Pickup Delivery (tab 5) à the time when trucker picks up shipments from your warehouse or bonded warehouse from airlines. If you only handle
a.“Document handover”, you may not have such information. So if shipper or origin station requests, please check it for them.
b.Please input or update it in PCAFSA within five days if applicable
***Palm cradle has set up in UFHKG. It is going to set up in other cities as well. It allows user to scan the barcode on air waybill. Both POA and POD will be uploaded (HotSync) to system. It will help to reduce the time frame of 24 hours in great extent.
Please be reminded that the actual “Import Closing” in PCAFSA should not be delayed while you are waiting for above data.You can always open “inbound Pre-alert” application to fill in all the above data even you have already closed the inbound consolidation or consolidation has been service generated in PCAFSA.Please refer to “Air Freight Import Operations” of our PCAFSA manual.
15.Damages /Claims
Any suspected damages or shortages advised in writing by Import Department must be noted on the job file after done the cargo survey above.When claims are received in writing from client, the claim letter, survey report and other necessary documents should be passed to the relevant parties for further processing until the whole matter is resolved. For example, if it is determined that the damaged was caused by the airline, please take a picture with the cargo and submit immediately your “Intent to File Claim” to the carrier. You may also consult TT Club of your local representative for any legal advice. Please kindly refer to our “U-Freight Worldwide Claims Handling Manual” for detail instruction.
APPENDIX
A GLANCE AT U-FREIGHT HONG KONG
Hong Kong is a world famous free port. So the customs clearance and taxation are much simple and efficient. A lot of paperwork is eliminated as a result.
Flight Arrival
UFHKG can contact the airlines to check for flight arrival by TRAXON/COSAC (a terminal linked up with air terminal)
Customer Coordination
Import staff has to examine if the shipment requires import documents such as Import License or Clarification Letter in order to notify consignee to prepare in advance.Import controls are kept as minimum in Hong Kong and to be reported to the Census and Statistics Department for below products:
Control products in Hong Kong
Main products are: Hi-Tech cargo, pharmaceutical & textile;
Others;
Reserved commodities;
Frozen, chilled meat and poultry;
Radioactive substances and irradiating apparatus;
Pesticides;
Ozone depleting substances
The above items have to be covered by valid import licenses.License application should be properly completed before flight arrival by consignee and import staff has to forward the license collected from consignee to airlines within 7 working days upon arrival.It is suggested that origin station has to specify the exact commodity like keyboard, cable, power supply, switch, and machinery parts on air waybill rather than using general description like computer parts and electronic components.This is to avoid airlines to further request customers for written clarification of commodities since declared license is not required for non-strategic commodity.
Trucking Arrangement for Cargo Delivery
It is always the job of import traffic control to perform trucking arrangement for cargo delivery.Either it will be delivered to consignee’s door or to our own import warehouse for consignee pickup or temporary storage.
The following paperwork and situations are not applicable in Hong Kong for trucking company
Hard copy of the original validated (stamped) entry from the broker since it is already done by approved trucker
UF Cargo Release Form proving that cargo was released to our trucking company
Truck bill of lading with pick up and delivery instructions
There is no bonded warehouse in Hong Kong
Get a “signed Clean Receipt” from trucker since it is already done by approved trucker
Debit Note Processing
Hong Kong is basically a free port and only specific articles have to pay duty. So there is no such advance problem of duty in Hong Kong.
Actual Collection after Goods are Cleared of Customs
A code will be given on the Shipment Release Form.Unless the code indicates no inspection is needed, all cargo will be entered to the inspection room for customs clearance.
Cargo Storage
Goods can be stored in terminal warehouse for 48 hours free of charge in Hong Kong. Moreover, our import warehouse allows 5 working days free of charge. Otherwise, special storage arrangement has to be made with customers in advance.
Transshipment
If the shipment comes from Japan or USA and waiting to be transshipped to Mainland China, please make sure a fumigation certificate is accompanied for cargo having solid wood packing materials (SWPM).A letter of declaration is required from the shipper for cargo without SWPM. In addition, there are restrictions on commodity as well.It is important to make note that UFHKG cannot handle commodity of high-tech strategic products such as I.C., Electronics Components, Systems etc. because those commodity required licenses.As a forwarder, UFHKG has difficulty to apply license for those transshipped goods.
Import Declaration
Please remind consignee to make import declaration to the Commissioner of Customs and Excise within 14 days after the import of any articles other than an exempted article.Otherwise, UF can provide such services if required by customer.
House Airway bill consigned to bank
Original hawb and documents are sent to customer by hand or by fax
Customer will prepare and contact the bank for bank endorsement
Customer will submit the endorsed hawb and request for shipment release from us
A GLANCE AT U-FREIGHT TAIWAN
a. Shipment arrival at TPE (CKS Airport)
Documents are available to collect from airlines within 3 hours upon arrival.
Customs Clearance for non bonded cargo with delivery in Taipei City area
Customs broker who prepares import declaration will submit to airport custom for applying shipment clearance subject to its inspection and import duty furnished if applied.Total duration of consignment released by customs will be within one working day for non-inspected goods and one & half working day for the inspected ones.
All procedures starting at the airport for shipment released by custom and turnover to trucker for final delivery to consignee will be estimated within 4 hours.
Customs Clearance for bonded cargo with delivery to SBIP free trade zone
The procedure is almost the same as non-bonded cargo except shipment will be moved by consolidated bonded truck ex CKS airport to SBIP distribution center instead. Besides, shipment clearance is to be done and released by Custom at SBIP (Science Based Industrial Park) for delivery at zone.
Transit Duration:
Day 1-Shipment arrives by flight ETA not later than 0600
-Shipment will be moved by bonded truck ETD at 1300
-Shipment will be released and delivered to consignee before 1700
Or
Day 1-Shipment arrives by flight ETA at noon
-Shipment will be moved by bonded truck ETD at 1800
Day 2-Shipment will be released and delivered to consignee before noon
Note:-Priority break down ULD will be accepted by airport terminal upon request
-Break down charge: USD35.00 per ULD payable to airport terminal
b. Shipment arrival at Kaoshiung (KHH)
Customs clearance for bonded cargo with delivery NEPZ/KEPZ free trade zone:
NEPZ =Nantes Export Processing Zone.
KEPZ=Kaoshiung Export Processing Zone.
Shipment arrival by direct flight to KHH
Day 1-Flight has ETA before noon
-Airline will release shipping documents to bonded trucker according to EDI data
-Cargo will be moved by bonded truck into NEPZ/KEPZ
-Pre-customs clearance will be applied
Day 2-shipment is to be released by customs at NEPZ/KEPZ but subject to approval and
its delivery to consignee before 10:00
Or
Day 1-Flight has ETA during afternoon
Day 2-Airline will release shipment documents to bonded trucker according to EDI data
-Cargo will be moved by consolidated bonded truck into NEPZ/KEPZ
-Pre-customs clearance will be applied
-Shipment will be released by customs at NEPZ/KEPZ and its delivery to
consignee before 1700
c. Shipment arrival by flight to TPE (CKS Airport) & route to KHH
Day 1-Flight has ETA TPE before noon
-Airline will release shipping documents to bonded trucker at CKS Airport
according to EDI data.
-Process of transferring shipment will be completed and released by customs at
CKS Airport at 1700
-Shipment will be stored in consolidated bonded truck ready for departure to
KHH at mid-night
Day 2-Shipment arrives to NEPZ/KEPZ at 0900
-Customs broker will process declaration at 1000
-Shipment will be cleared and released by custom at zone and its delivery to
consignee at 1130
Or
Day 1-Flight has ETA TPE during afternoon
-Airline will release shipping documents at 1600 to bonded trucker at CKS
Airport based on EDI data.
Day 2-Process of transferring shipment will be completed and released by custom at
CKS Airport
-Shipment will be stored in consolidated bonded truck ready for departure to
KHH at mid-night.
Day 3-Shipment arrives to NEPZ/KEPZ at 0900
-Customs broker will process declaration at 1000
-Shipment will be cleared and released by custom at zone and to be delivered to
consignee at 1130
Note: Priority break down ULD will be accepted by airport terminal upon request.Break down charge is usd$35.00 per ULD which is payable to airport terminal.
Additional Information
Documents for customs clearance
-All shipping documents including hawb, commercial invoice, packing list, catalogue (if any) have to be submitted.
-Additional permit (EMC) for electronic products, computer and parts have to be required and supplied by original station as followings:
EMC= EMS + EMI
EMC= Electromagnetic Compatibility
EMS= Electromagnetic Susceptibility
EMI= Electromagnetic Interference
Import Duty & Tax (subject to tariff)
-Import duty= C.I.F. x Import Duty Rate
-Commodity tax = (C.I.F. + Import Duty) x commodity rate
-Promotion tax = C.I.F. x 0.0425% (if applicable)
Terminal Charge (T.C.) at CKS Airport
-Calculate basing on consignment arrival dated by flight:
-First 3 days:TWD 5.00/KG (under 300kgs)
1.50/KG (in excess of 300kgs)
-4th to 6th days:2.00/KG per day
-7th day & up:3.00/KG per day
Terminal Charge (T.C.) at SBIP (Science Based Industrial Park)
-First 3 days:TWD 2.40/KG (under 300kgs)
1.20/KG (in excess of 300kgs)
-4th to 6th days:1.20/KG per day
-7th day & up:2.00/KG per day
Remark for shipment for final consignee in SBIP: both terminal charge of CKS Airport and SBIP have been added on as a completed T.C. payable.
Custom office hours:
-Monday through Friday from 0830 to 1230 and 1300 to 1700.
Remark: overtime for import clearance on holiday means Saturday, Sunday and Public Holiday.
-To be accepted by customs but subject to special application submitted one day in advance before 1500 for approval
-All related overtime clearance/service charges are subject to be calculated on case-by-case basis upon advice.
Special Import Regulation
Please pay attention the following issues for consolidated shipments into Taiwan:
- Consolidated shipment has to be headlined on the MAWB together with the number of each HAWB
-A manifest has to be prepared to reflect all the HAWBs and their commodities with a grand total of piece and weight at the bottom of the manifest.
-The labels for both MAWB and HAWB are always necessary to be adhered properly on the outside cartons.
-At least 12 copies of manifest should be attached with the MAWB and another 10 copies enclosed in the pouch
-When one package of shipment is attached with other by gummed tape, wooden frame.The number of the breakdown pieces of this particular package must be indicated in the relative HAWB and manifest
Failure to comply with this regulation will incur fine of NTD3, 000 to NTD30, 000 by the custom. We will debit back such fine to origin station.
If you have any problem with this issue, please feel free to consult us.
House Airway bill consigned to bank
Original hawb and shipping documents will be released to a consignee or their broker if they can submit to us the original endorsement’s authorization letter, which issued by the nominated bank.
CKS warehouse will release shipment to a broker if broker can submit the original hawb, which has been completely endorsed by the nominated bank.
A GLANCE AT CHINA EXPRESS SHANGHAI
Collect Documents and Shipment Release Form From Airlines
Documents are ready to pick up from airlines 3 hours upon arrival
The airlines pallets will be broken down and goods will be transferred to our bonded warehouse within 5 hours.
It is the job of local import staff to check data on master air waybill first and then input it into custom’s computer system, which includes house air waybill number, piece, weight, commodity and consignee.
Customer Coordination
If consignee appoints China Express Shanghai to do import clearance, our staff will coordinate with consignee to provide all necessary documents and get correct Chinese commodity name and customs HS code listed on invoice.They will fill in all details on “Customs Form Paper” and input the data into custom’s computer system.This process usually takes less than 6 hours to finish during custom’s office hour.
Debit Note Processing & Customs System Check
In order to get shipment to be released, it is necessary to get the following two stuffs:
a.Getting a release signal from custom by logging into their system
b.Original house air waybill has to be stamped by custom
House Airway bill consigned to bank
Inform the notify party (consignee) upon shipment arrival.
Send the two original hawbs to consignee. Consignee will then ask the bank to endorse it (It is the responsibility of consignee to require endorsement from bank not freight forwarders in Shanghai)
We will present the endorsed hawb for customs declare
We will confirm and prove with bank for endorsement before releasing the shipments.
A GLANCE AT U-FREIGHT JAPAN (TOKYO & OSAKA)
AirNACCS
Upon arrival of shipments at airport, the following procedures have to be done:
Carrier has to input MAWB and HAWB data according to attached consolidated manifest
Warehouse company on behalf of carriers has to input the same data like MAWB, HAWB, package, weight to EDI system
Finally, forwarder has to input the same data by using AirNACCS.
If everything matches among three parties, NACCS will accept the shipment and then process to customs clearance.The above process is called “break bulk of consolidation”.In case of I.T. shipment, the handling procedure is as same as regular inbound except “chartered truck” is used to deliver to consignee. However, UF Japan does not have many I.T.
House Airway bill consigned to bank
·U-Freight Japan issues “The Bank Release Order” which indicates the shipment details like Mawb and Hawb number, number of package and weight etc…
The Bank Release Order will be sent to the actual consignee. The actual consignee will suppose to get an acknowledgement from their bank as well (which is shown on the Bank Release Order Sheet).
U-Freight will release the cargo to the actual client as soon as the Bank Release Order is in our hands (after clearance).
If customer nominates other forwarder/ customs broker, “The Bank Release Order Form” with appropriate documents altogether will be either passed to that broker or sent directly to actual consignee. U-Freight will issue D/O (delivery order sheet) to them as soon as the Bank Release Order is on our hand. Cargo can finally be released from bonded warehouse by using our D/O.
A GLANCE AT U-FREIGHT KOREA
Pre-alert
Upon receipt all the pre-alert documents, UFSEL will inform consignee for arrival notice and transfer manifest data to KT-NET by EDI.In regarding to L/C shipment, delivery order (D/O) will be transferred to KT-NET by EDI after securing letter of guarantee.
Document Pickup
Actual documents will be available from airline within 3 hours after flight arrival.
Document Delivery
It can be delivered to consignee’s broker or our contract customs broker at the airport within 30 minutes after picking up from airlines.
Cargo storage in airlines’ warehouse
It takes about 7 hours upon flight arrival
Customs clearance and inspection if necessary
It takes about 4 hours after cargo stored in warehouse at the airport
Cargo pickup and delivery
It takes about 11 hours to pickup the goods from warehouse upon flight arrival
House Airway bill consigned to bank
Copy of hawb, invoice and packing list are to be sent to consignee by fax
Consignee will apply to L/C opening bank for L/G (letter of Guarantee) with/without original hawb (copy 3 for shipper – came through from L/C advising bank at origin).
Consignee pays L/C amount to L/C opening bank.
L/C opening bank issues L/G with original hawb (copy 3 for shipper- if consignee has not yet had this copy on hand) to consignee.
Consignee will send L/G copy to U-Freight Korea via fax or submit the original endorsed hawb (copy 3) directly.
U-Freight Korea will re-confirm the L/G with L/C opening bank by phone. Upon confirmed, the original hawb (copy 2-for consignee) will be released to consignee.
U-Freight Korea will issue D/O (Delivery Order) to relevant warehouse via EDI for latest status.
Consignee can submit original L/G with copy or original hawb (copy 2) to warehouse.
Upon confirmed and proved, shipment will be released to consignee by warehouse.
A GLANCE AT U-FREIGHT SINGAPORE
Cargo Clearance for regular inbound shipment
Carrier release documents2 hours after flight arrival
Cargo clearance from terminal2 hours after flight arrival (express AWB)
4 hours after flight arrival (normal AWB – passenger Flt)
6 hours after flight arrival (normal AWB – freighter Flt)
Cargo clearance within FTZ (Free Trade Zone)
There are two terminal operators handling all carriers in the Singapore Changi Cargo Complex: Free Trade Zone (FTZ) area namely Singapore Airport Terminal Services (SATS) and Changi International Airport Services (CIAS).
The carrier terminal-handling agents will make shipping documents available for collection 2 hours after flight arrival.U-Freight break bulk documents and segregates shipments into two categories:
a.UFS in-house clearance
b.Other brokers
U-Freight will process cargo clearance from terminal within the specific time above.Most of our import clearances are done overnight to match major flights that arrive in the evening.This also give us the advantage of getting the freight release quicker and ready for delivery to customers and hence avoiding congestion as most agents clearances are done during office hours.
Cargo Clearance and Delivery (U-Freight’s Customers)
While cargo is cleared from airline terminal, import operations process cargo clearance permit (CCP) via the TDB trade net system.Upon approval of CCP, goods will be segregated according to zones for delivery to our customers the morning of next working day.
Our closed trucks depart airport FTZ area from 0600am. This can avoid congestion at Custom checkpoint.All CCP are scanned through Custom checkpoint for delivery to customers’ sites.
Urgent shipment can be cleared and delivered to customer’s site anytime upon request. Yet it is subject to additional fee imposed for overtime and express clearance from airlines terminal.
Customer will endorse U-Freight documents upon delivered.One set of documents are extended to consignee consisting of the following items:
Air waybill, invoice & shipper’s other documents attached to shipment, CCP and U-Freight Delivery Order.
Cargo Clearance and Delivery (Release to other brokers)
Import department notify consignee’s broker during office hour.Time, date and name of person notified are recorded.Standard notification is as follows:
Flight arrival timeTime Notified
Before midnightmorning next day
Before 0700hrsmorning same day
Before 1200hrs afternoon same day
Cargo Clearance for I.T. Shipment
Carrier release documents2 hours after flight arrival
Cargo clearance from terminal2 hours after flight arrival (express AWB)
4 hours after flight arrival (normal AWB – passenger Flt)
6 hours after flight arrival (normal AWB – freighter Flt)
Cargo clearance within FTZ (Free Trade Zone)
There are two terminal operators handling all carriers in the Singapore Changi Cargo Complex: Free Trade Zone (FTZ) area namely Singapore Airport Terminal Services (SATS) and Changi International Airport Services (CIAS).
The carrier terminal-handling agents will make shipping documents available for collection 2 hours after flight arrival.U-Freight separates the house airway bill and documents for transshipment from ordinary import house airway bill.
U-Freight will process cargo clearance from terminal within the specific time above.Cargoes are transferred back to our warehouse at FTZ to segregate the transshipment cargo from the ordinary import cargoes.
U-Freight will declare II permit (TDB Joint Customs Inward Permit) via TDB trade net system for the transshipment cargo.Export department will prepare the bookings, mawb, labels and other necessary documents for transshipments as well as declaration of OO Permit (TDB Joint Customs Outward Permit) with cross reference to the II Permit approved earlier.Upon approved of OO Permit (usually within the same day), shipment is ready for re-export.
House Airway bill consigned to bank
U-Freight Customer
We will notify customer upon arrival of shipment.Then, we will dispatch the original hawb, invoices, and packing list to customer via courier service.Meanwhile, the goods will be stored in our import warehouse (FTZ) or at our Changi South Warehouse.Upon surrendering of the endorsed hawb by customer, goods will be delivered according to customer’s request.
Non U-Freight Customer
The customer’s appointed agent will be notified to collect the original hawb, invoice, and packing list from our import office.Meanwhile, the goods will be kept in our import warehouse located at the free trade zone.Upon surrendering of the endorsed hawb, goods will be released to the customer’s appointed agent.
A GLANCE AT U-FREIGHT PHILIPPINES
UF Philippines employs its own customs broker and customs bonded warehouse:
2100CBI – customs broker. It is used for shipment that is being cleared by UF Philippines including door-to-door.
Cargohaus – customs bonded warehouse. It is used for physical transfer of cargo from airline’s warehouse to Cargohaus corresponding to shipping documents.
Shipment that is being cleared by UF c/o 2100CBI
After obtaining the shipping documents (fax copy or original copy), the account handler logs the received documents into the daily shipment report.The account handler will then forward all documents to traffic coordinator at the zone which includes all other necessary documents for custom approval like import permit, transshipment permit and certificate of importation.
The document encoder will obtain the complete documents and encode pertinent data into the system for the assigning of PRO number and computation of taxes for commercial shipment.
The document scanner will then print the delivery receipt and forward it to the document scanner for imaging.
The scanner will scan the documents required and print according to customs regulation’s requirements and customer’s requirement.
The scanner will forward the scanned documents to process for segregation, stamping and filing at the Bureau of Customs.The custom representative will proceed with the Bureau of Customs for filing of entry and seek approval for cargo release.
After retrieving the approved documents at custom, he will accomplish the breakdown of Released Cargo Form. The custom representative will then bring with him the breakdown of Released Cargo Form and retain one copy for the transport dispatcher.
The dispatcher will inform a truck driver either by radio or direct communication to proceed to CBW for cargo pickup.He will then look for the custom representative and obtain the breakdown of Released Cargo Form.He will verify each cargo being loaded in the truck and indicate a mark beside the AWB number.He will observe proper handling instruction as indicated in the cargo.
The truck driver will proceed to the consignee’s warehouse per the transport dispatcher and based on the address indicated on the DR (delivery note).
Upon arrival at the consignee’s warehouse, the truck driver will carefully and completely unload cargo.He will obtain a copy of DR with clear acknowledgement signature of receipt from customer or authorized representative. Finally, he will return this copy of DR to the office for POD encoding.
House Airway bill consigned to bank
·A copy of original documents and hawb will be given to consignee or their broker so that they can get the endorsement from the bank.
Upon presenting the endorsed copies by consignee or broker, UF will release the original documents to them so that they can arrange for picking up shipment from warehouse themselves.
A GLANCE AT U-FREIGHT KUL/MALAYSIA
Additional Information for Import Shipment
Import is classified into three categories:
I. Duty & Tax exempted by virtue of exemption facilities based on importer.
II. Importers who are located in free trade zone.
III. Taxable goods for general merchandise other than item I and II above.
Item I and II are mainly stuff for integrated circuit, chips, semiconductor parts, dice and wafer in the semiconductor manufacturing. Most of importers fall with these two categories.
Collect Documents and Shipment Release Form From Airlines
Document is available from airlines 3-4 hours upon arrival.
Broker is notified by fax which contains hawb and import debit note.
Document is available to broker 1-2 hour upon receiving from airlines.
Meanwhile, cargo is being released by airlines and transferred to our bonded warehouse. It is usually available for releasing to broker within 8 hours upon
arrival.
In-House Clearance
Malaysia does not have I.T. shipment; instead, they treat it as “in-house clearance”.
Duty & tax exemption entry: importers enjoy duty and tax exemption by virtue manufacturing license. UFKUL import department maintains a file of Exemption order for customers who have been handling by UF.
It takes about 4 hours from pre-alert received/origin up to pre-clearance before flight arrival to process customs entry via EDI mode.
Document is available from airlines within 3-4 hours upon arrival
Freight release from airlines is within 6 hours upon arrival for regular air waybill; while express air waybill takes about 3 hours.
Freight is being transferred to our bonded warehouse and delivery is arranged by the same night or next day subject to the instruction from origin or consignee.
Free-Trade Zone Importer
Pre-clearance is not possible as freight and document is subject to physical examination by custom at time of trucking being sealed. Custom will physically seal the bonded truck so the permission is granted to dispatch the truck to its desired location. Basically, documents and cargo flow are similar to exemption entry mentioned on “In-House Clearance” except that cargo has to be physically inspected prior to custom sealing.
Upon arrival the final location, custom will examine document and seal to match their record. Approval is granted to break seal after passing all inspection process.
Truck is then allowed to deliver cargo to the importer within the bonded zone.
In general, same day delivery is difficult to fulfill as office hour at Free-Trade Zone is from 0830 to 1600 Monday through Friday. Saturday is from 0830 to 1200 only.
House Airway bill consigned to bank
In general, letter of credit (L/C) is hardly involved in I.C., dice and wafer traffic for IAD service. Anyway, the additional procedures for L/C shipment (hawb consigned to bank) will be as following:
Copy of hawb together with commercial invoices are turned over to consignee or their broker on the day of arrival
Original copy of hawb must be endorsed by the bank and return to us for releasing of shipment. It takes an average of 2 days to complete endorsement process.
Customs clearance procedures are similar to items mentioned on “Additional Information for Import Shipment” above.
A GLANCE AT U-FREIGHT PENANG/MALAYSIA
Schedule Collection
In order to move the intact/pallet cargo from airline to UF bonded warehouse, please make sure that “Terminal Release Order” is printed and stamped by security on duty and import cargo officer prior to transfer goods to your warehouse.
Cargo can be transferred within free commercial zone free for break-bulking, re-invoicing and re-packing without custom approval as a privileges for those who are located and members of Free-Trade Zone.
Once the declaration or pre-declaration has been passed by custom, delivery can be taken effectively to customers accordingly.
Please take note that bonded trucks and custom seal are required for those customers located inside free industrial zone, which is strictly controlled by the custom checkpoint at the exit gate. Bonded truck and custom seal are not required other than free industrial zone’s customers.
Delivery Process
UF PEN is licensed for freight forwarder and customs brokerage.This means that UF is allowed to handle customs clearance plus delivery to customer by our own.
Cargo Storage
There is 30 hours grace period for storage upon flight arrival.
Additional Information for Import Shipment
Import is classified into three categories:
I.Duty & Tax exempted by virtue of exemption facilities based on importer
II.II. Importers who are located in free trade zone.
III. Taxable goods for general merchandise other than I and II above.
Item I and II are mainly stuff for integrated circuit, chips, semiconductor parts, dice and wafer in the semiconductor manufacturing. Most of importers fall with these two categories.
Collect Documents and Shipment Release Form From Airlines
Document is available from airlines 3-4 hours upon arrival.
Broker is notified by fax which contains of hawb and import debit note.
Document is available to broker 1-2 hour upon receiving from airlines.
Meanwhile, cargo is being released by ground handler (MAS) and transferred to our bonded warehouse. It is usually available for releasing to broker within 8 hours upon arrival.
In-House Clearance
Malaysia does not have I.T. shipment; instead, they treat it as “In-house clearance”.
Duty & tax exemption entry: importers enjoy duty and tax exemption by virtue manufacturing license. UFPEN import department maintains a file of Exemption order for customers who have been handling by UF.
It takes about 4 hours from pre-alert received/origin up to pre-clearance before flight arrival to process customs entry via manual approach.
Document is available from airlines within 3-4 hours upon arrival
Freight release from airlines is within 6 hours upon arrival for regular air waybill; while express air waybill takes about 3 hours.
Freight is transferred to our bonded warehouse and delivery is arranged by the same night or next day subject to the instruction from origin or consignee.
House Airway bill consigned to bank
Original documents and hawb/dawb are necessary to be sent to the bank for endorsement.The goods will not released to broker until a copy of bank endorsement is attached prior claiming the goods after it has been transferred to our warehouse.
A GLANCE AT U-FREIGHT THAILAND
Regular inbound shipment
Regular or normal shipment can be cleared on next day during custom office hour only. No pre-clearance preparation can be done in advance.
Consignee’s name should fully follow and correspond to shipper’s invoice
No abbreviation on any of consignee’s name is allowed
Do not declare any value for customs on hawb
Do not declare any insurance value on hawb
I.T. Shipment
I.T. Shipment usually will be on bonded or B.O.I. shipment in which the pre-clearance preparation can be done prior to the arrival.House air waybill and invoice copy are the most important documents for this process within custom office hour.I.T. shipment can then be cleared in this way within 6 hours upon arrival.
House Airway bill consigned to bank
Notify consignee for arrival details
Fax a copy of Mawb, Hawb, invoice and packing list to consignee’s office for bank T/R application process
Consignee will then submit the bank certified letter with all shipment details by attention to U-Freight Thailand in order to exchange for all original documents and D/O (delivery order) from our office
Upon checked and proved the bank certified letter, all original documents will be released with D/O to consignee
It is the policy of U-Freight Thailand that no original documents will be released to consignee without bank certified letter
Last Revised: Jun 29, 2001 (v. 2.1) vl
